Research Support Services provides faculty, staff, and students with personalized assistance in multiple capacities, helping our researchers navigate, understand, and properly utilize a variety of internal and external resources to increase efficiency and collaborative capabilities. To expand and boost the effectiveness of research activities, we work to ensure researchers are using the best tools possible for the process at hand.

Get Help


IT service management provides access to a self-service portal for researchers and administrative staff to view service utilization metrics and billing history.

Service Desk 

Need assistance? Our RIS Service desk is here to help you with any research technology questions you have. 

Online Documentation 

Looking for more information and how-to’s? Our user guides can help! 

Virtual Office Hours 

Need one-on-one help? Book a Zoom meeting with one of our experts to help answer your questions. Available on Tuesday and Thursday between 8-10 AM and 3-5 PM.