Director, Research Infrastructure Services
Craig directs the (RIS) team which is a mix of highly skilled hardware, systems and software engineering professionals focused on the agile development and operations of high-performance storage, compute, databases and applications for research at Washington University in St. Louis. Craig has a M.S. in Electrical Engineering from Southern Illinois University at Edwardsville, where his research focus was in automated systems and image processing. After graduating in 1997, he spent 20 years supporting the research mission of McDonnell Genome Institute in various roles from developing software and systems to directing IT operations. In 2017, Craig’s group transitioned to WashU IT to the newly formed RIS group to bring the latest tools and technology to the research community that will help facilitate and solve some of the most challenging scientific problems.
Manager, Support, Hardware Engineering, Data Center Operations
Julie’s team consists of 2 Support Technicians and 2 System Engineers.
- Installs and operates network, storage and server infrastructure
- Data center operations
- Provides Tier 1 and 2 support
- Creates and curates KB articles and how-to documentation
- Executes provisioning and change requests
- Assists in training and troubleshooting incidents