Craig Pohl , M.S.

Director, Research Infrastructure Services

Craig directs the (RIS) team which is a mix of highly skilled hardware, systems and software engineering professionals focused on the agile development and operations of high-performance storage, compute, databases and applications for research at Washington University in St. Louis. Craig has a M.S. in Electrical Engineering from Southern Illinois University at Edwardsville, where his research focus was in automated systems and image processing. After graduating in 1997, he spent 20 years supporting the research mission of McDonnell Genome Institute in various roles from developing software and systems to directing IT operations. In 2017, Craig’s group transitioned to WashU IT to the newly formed RIS group to bring the latest tools and technology to the research community that will help facilitate and solve some of the most challenging scientific problems.

Julie Smith

Manager, Support, Hardware Engineering, Data Center Operations

Julie’s team consists of 2 Support Technicians and 2 System Engineers.

  • Installs and operates network, storage and server infrastructure
  • Data center operations
  • Provides Tier 1 and 2 support
  • Creates and curates KB articles and how-to documentation
  • Executes provisioning and change requests
  • Assists in training and troubleshooting incidents

Marshall Jansen

Manager, Application Engineering

Marshall is responsible for:

  • Service Management
  • Application Integration
  • Workflow Automation
  • Custom Application Development

Matt Callaway

Manager, Systems Engineering

Matt is responsible for:

  • OS installation and configuration
  • Application installation and configuration
  • System Security
  • System and application operations

Matt Weil

Manager, Architecture

Matt is responsible for:

  • Architectural design
  • Development and testing of infrastructure and systems
  • Provides guidance, support and knowledge sharing for hardware and systems teams