Research Support Services provides personalized support to faculty, staff, and students in multiple capacities. We help our researchers navigate, understand, and properly utilize various internal and external resources to increase efficiency and collaborative capabilities. To expand and boost the effectiveness of research activities, we ensure that researchers use the best tools possible for the process at hand.
RIS Service Desk
Need assistance? RIS operates a dedicated Service Desk in Jira by Atlassian to support our service portfolio, track support work, and leverage our team’s collective effort. Since we provide both development and operational support for our services, this Service Desk allows us to respond to customers’ needs while ensuring a professional enterprise service experience.
Service Desk Hours:
Monday- Friday: 7:00 AM – 5:30 PM
Documentation & Training
Explore self-paced documentation, upcoming workshops, and dedicated lab training to support your research.
Grant or Project Proposals
A comprehensive list of resources to support planning your next grant or project.
Virtual Office Hours
Need one-on-one help? Select a time slot and book a 15-minute Zoom meeting with one of our research facilitators to answer your questions. Office Hours are Monday through Thursday.