Research Support Services provides personalized support to faculty, staff, and students in multiple capacities. We help our researchers navigate, understand, and properly utilize various internal and external resources to increase efficiency and collaborative capabilities. To expand and boost the effectiveness of research activities, we ensure that researchers use the best tools possible for the process at hand.
RIS Service Desk
Need assistance? RIS operates a dedicated service desk to support its service portfolio, track support work, and leverage the collective effort of our team. Since we provide both development and operational support for our services, this Service Desk allows us to respond to customers’ needs while ensuring a professional enterprise service experience.
Service Desk Hours:
Monday- Friday: 7:00 AM – 5:30 PM
Resources
This page provides a comprehensive overview of Research Infrastructure Services resources that support research activities.
Consulting & Engagement
RIS provides consulting and engagement services to help researchers navigate the complex list of services and technologies available at the University.
Virtual Office Hours
Need one-on-one help? Select a time slot and book a 15-minute Zoom meeting with one of our research facilitators to answer your questions. Office Hours are Monday through Thursday.