Research Support Services provides faculty, staff, and students with personalized assistance in multiple capacities, helping our researchers navigate, understand, and properly utilize a variety of internal and external resources to increase efficiency and collaborative capabilities. To expand and boost the effectiveness of research activities, we work to ensure researchers are using the best tools possible for the process at hand.
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ITSM
IT service management provides researchers and administrative staff with access to a self-service portal to view service utilization metrics and billing history.
Service Desk
Need assistance? Our RIS Service Desk is here to help you with any research technology questions you have.
Virtual Office Hours
Need one-on-one help? Book a Zoom meeting with one of our experts to help answer your questions. Available on Tuesday and Thursday between 8-10 AM and 3-5 PM.